Thursday, September 13, 2018

VA-02 Emergency Contact Information

News from Representative Taylor

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Dear Friend,

Despite the most recent reports from the National Hurricane Center that Florence has turned towards the Carolinas and Georgia, the storm still presents great danger to residents in VA-02. Governor Northam has already declared a state of emergency and the President has approved an emergency declaration for the Commonwealth of Virginia. As we have witnessed in the past, these storms have the potential to damage infrastructure and severely impede emergency response capabilities. 

I have compiled contact information for federal, state, and local authorities to help you prepare for the worst this storm could bring. If no resources are available in your immediate area, contact the Virginia Emergency Management Agency to ask about other resources or to obtain contact information. 

My office stands ready to help should you or your loved ones require assistance during this time. 

Scott Taylor
Member of Congress

General Information

Download the FEMA app to get weather alerts for up to 5 locations, Hurricane prep tips, shelter locations, and FEMA claim application info:

7 a.m. – 11 p.m. ET, Sun-Mon
Phone: 1-800-621-3362
Phone: 1-800-462-7585 TTY





Call 511
Hampton Roads Traffic Line: 757-361-3016
FEMA Road Conditions: 1-800-621-3362


Virginia DOT: 1-800-367-ROAD
North Carolina DOT: 1-877-DOT4YOU




DOMINION VIRGINIA POWER: 1-800-DOM-HELP (1-866-366-4357) 



State Run Shelters

- Christopher Newport University, Freeman Center,  Newport News 

College of William and Mary, Williamsburg

VA Evacuation Zones

Virginia Beach

*Please be advised that the below information may change. Consult local news and radio stations for the latest updates on weather conditions and contact city/town/municipal governments in your area for questions about shelter locations/times, local emergency response, and weather advisories*

Shelters for People

Kellam High School, 2665 W. Neck Road;a medically friendly shelter will also operate at Kellam High School.

Individuals who plan on relocating to a shelter should bring enough supplies to last at least three days for each family member. Please visit for rules, a list of what supplies to bring and items that are prohibited in shelters.

The following items are prohibited inside the shelter: smoking, alcohol, drugs, other illegal substances, pets (except assistance dogs), loud radios or televisions, matches, lighters and weapons of any kind (guns, knives, chains, etc.).

There will be no shelter operations at these locations, as originally planned:

  • Corporate Landing Middle School
  • Old Donation School
  • Field House (medically friendly shelter)
  • Landstown High School
  • Green Run High School
  • Tallwood High School

Shelters for Pets

For Virginia Beach residents who are relocating to a shelter and need boarding for a pet, the City is opening Landstown Elementary School, 2212 Recreation Drive, on Thursday, Sept. 13 at 8 a.m. Employees with the Animal Care and Adoption Center will be staffing this shelter.

  • Available only to Virginia Beach residents who are relocating to an area shelter
  • Residents will be required to show picture ID with proof of address to utilize shelter
  • Intake times: 8 a.m. – 6 p.m. Thursday and Friday 
  • Only dogs and cats will be accepted
    • Owners will be required to sign liability waiver upon entry
    • Cats must arrive in a carrier/enclosure and dogs must be securely on a leash
    • Dog crates and appropriate cat housing will be available on-site or bring your own
    • Bring medications, food, bedding/toys
    • Aggressive animals and those with known medical issues above the capabilities of the emergency shelter will not be accepted. Animals with known contagious diseases will also not be accepted
  • Owners must return to retrieve their pets within 12 hours of the closing of the shelters for humans
  • Call 385-7460 to discuss further details and ensure space availability. Space is limited (200 pets) and will be first come, first served. 

For the most up-to-date information, stay tuned to local television and radio stations and the outlets listed below:

  • Citizen Services: 311 is available 24 hours a day for questions and reporting non-emergency conditions. Please only call or text 911 in a life-threatening emergency.



Bayview Community Center (pet friendly), 8613 Willow Terrace
Crossroads Elementary School, 8021 Old Ocean View Road
Norview High School, 6501 Chesapeake Boulevard
Southside STEM Academy, 1106 Campostella Road

Contact Information


Residents seeking shelter should contact Norfolk Cares at (757) 664-6510




Emergency Shelter operations for the citizens of Poquoson and York County are being consolidated into the Commonwealth of Virginia shelter which has been established at Christopher Newport University effective 4:00 PM Thursday, September 13, 2018. 

Contact Information

For information regarding sheltering please call 757-890-3621.




George P. Phenix School, 1061 Big Bethel Road, opened at 11 a.m. Tuesday as a shelter for those with medical needs as well as the general population.

A pet friendly shelter opened at Bethel High School, located at 1067 Big Bethel Road, at 11 a.m. Tuesday.

Those who are evacuating can park their car at the city parking garage on Settlers Landing Road or on the first and ground floors of the Peninsula Town Center garage

Contact Information


York County


York County has consolidated shelter operations with the state-run facility at Christopher Newport University’s (CNU) Freeman Center, 1 University Place, Newport News, 23606. 

The individuals who reported to York County’s shelter at Tabb High School have relocated to CNU. The shelter at CNU is open to residents of all localities. A second state-run shelter is open at William & Mary’s McCormack-Nagelsen Tennis Center, 705 S. Henry Street, Williamsburg, 23185. The shelter at Tabb High School remains set-up and ready to re-open if needed. 

Three parking lots where residents may take their boats, trailers, RVs, and other vehicles remain open:
• The McReynolds Athletic Complex (MAC), 412 Sports Way, 23692
• Chisman Creek Park, 1314 Wolf Trap Road, 23692 (this lot is now full)
• Kiln Creek Park, 2901 Kiln Creek Parkway, 23693

York County Sheriff’s deputies will regularly patrol these parking areas. However, the county assumes no liability for loss or damage to these vehicles.

Contact Information

Residents should continue to monitor weather reports and the County’s website and social media pages (Facebook: @yorkcountyva and Twitter: @YorkCountyVAGov) for up-to-date information, and on the county’s cable channel – WYCG-TV Cox 48, Verizon 40.

For more information, call York County Public Affairs at (757) 890-3300.


Eastern Shore

Accomack County

Accomack County has 6 shelters. Shelters will be open on an "as needed" basis. Shelter openings will be announced on local radio stations. You cannot enter a shelter until it is open


Arcadia Middle & High Schools
Lankford Highway, Oak Hall

Nandua Middle & High Schools
Lankford Highway, Onley

Accawmacke Elementary School
Drummondtown Rd., Accomac

Metompkin Elementary School
Parksley Rd., Parksley

Northampton County

Northampton High School
16041 Courthouse Rd., Eastville

Occohannock Elementary School
4208 Seaside Rd., Exmore

Kiptopeake Elementary School
24023 Fairview Rd., Cape Charles

Contact Information

Accomack County EOC: 757-787-0900/757-824-0900

Northampton County EOC: 757-678-0442

Chincoteague EOC: 757-336-6519/757-3360911

Accomack Sheriff's Office: 757-787-1131/757-824-5666

Northampton Sheriff's Office: 757-678-0490/757-678-0458



The state opened an emergency shelter at the McCormack-Nagelsen Tennis Center (William & Mary) at 705 S. Henry Street. For more information on the state shelter, please call 2-1-1.

The City is prepared to activate Emergency Operations Center to coordinate City efforts if necessary.

Contact Information

Residents are encouraged to stay informed of local services and storm-related news and activities. Local sources include:

  • The City website at – there is an emergency banner at the top of the page with the most up-to-date information.
  • The City’s Facebook page
  • The City’s Twitter feed @WilliamsburgGov.
  • Local news sources such as the Virginia Gazette, WY Daily, The Tide 92.3 FM and WMBG 93.5 FM and 740 AM.
  • Regional news sources including WTKR TV-3, WAVY-TV 10 and WVEC TV-13.

Police non-emergency: 757-220-2331 (in an emergency call 911)

Fire non-emergency: 757-220-6220 (in an emergency call 911) 

Public Works: 757-220-6140 (After hours 220-6196

Human Services: Call the City’s Human Services Department at 220-6161 for special needs assistance 

City Manager's Office: 757-220-6100 

If the City declares a local emergency you will be notified that the Emergency Operations Center (EOC) has been activated. Emergency Operations Center: 444 N. Boundary Street, 757-259-7200

James City County


Recent forecasts for our area did not warrant the opening of a County shelter. We urge residents not to shelter at The College of William & Mary, as it is intended for mandatory evacuees from coastal areas in Virginia and North Carolina. Instead, it is recommended that residents who choose to leave should first go to their family or friends for shelter.

Contact Information

The Emergency Operations Center (EOC) will resume partial activation Friday, Sept. 14 and will be active from 8 a.m. to 5 p.m. County officials continue to monitor the track of Hurricane Florence and assess its possible impacts on James City County. The Citizen Inquiry Line 757-564-2140 will be active Friday from 8 a.m. to 5 p.m.


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